Order Fulfillment (Free shipping for contiguous United States orders)

Creating your custom made jewelry order takes 2-5 business days if you have provided a size as well as a valid address, it is then prepared for shipping. We use well-established shipping providers which have a delivery time between 1 and 7 business days.

Artwork, framing and shipping can take longer than the above dates. We will email you to keep you informed when you can expect to be enjoying your purchase!

Please note that we are not able to ship to an APO/FPO/DPO address.
 

Duties and Fees

Your order may be subject to VAT, import duties and/or taxes, due to the complexity of international laws we do not include those fees in orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value.

If an order is refused, then you are responsible for the shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.

 

Shipping Guarantee

We only work with well-established shipping providers and we place our faith and trust in them, however, we cannot guarantee their performance. Shipping mistakes are rare, but we can only guarantee what is in our control.